Work Know Your Council
Local governmentAuthoritative information about Victoria’s councils
Local Government Victoria and the Department of Environment, Land, Water and Planning needed to process and share data from 79 Victorian councils with the public. They engaged Ladoo to develop an attractive, easy to use and scalable solution that would ensure public transparency.
- Client
- Know Your Council
- Sector
- Local government
- What we did
It was important that the Know Your Council website was easy to use and understand. We worked with stakeholders from across council and the community to develop a user-friendly platform that collected and disseminated data. Councils upload their data directly to the website through their existing reporting processes, and the site presents it through graphs and performance indicators.
Know Your Council was the first website of its kind to combine data visualisation with benchmarking of local government performance. It was awarded the 2016 Victorian Digital Transformation award. Putting the community at the centre of everything we did was a large part of that.
It needed to be a completely customised solution. During wireframe development we tested different navigation and information designs to find the best fit, and stakeholder workshops helped us shorten each user’s path based on their location, revealing layers of data as they moved through the site. Moderated user testing showed that people found the illustrative approach fresh and welcoming, and that visual and text-based views of the data suited different mental models.
Ladoo built the solution on scalable infrastructure, with custom web services handling the data submitted by councils, and it is fully responsive. We were responsible for every aspect: design, build, implementation, support and maintenance. Councils report their data every year, and we support them so the public gets the most out of what they share.
What shipped
- Councils upload data through their existing reporting process
- Data visualisation and benchmarking of council performance, a first
- The 2016 Victorian Digital Transformation award
- Supported every reporting year since
Talk to Nathan about your site.
Nathan runs Ladoo and reads every message himself. Tell him what the site has to do and what is in the way, and within a business day he will tell you what he would do first and whether we are the right fit.
