Work Study Victoria

Study Victoria · International education

Five languages, 86 schools, one front door

For a family in Hanoi or Seoul weighing up a Victorian government school, study.vic.gov.au is the Department of Education. Ladoo rebuilt it on Squiz DXP so it reads properly in five languages and puts every accredited school on one map.

Study Victoria website
5languages, translated by the page or by the module
86government schools on one map, each with a profile
20modules in the kit, from promotional to step by step
325pages moved off a SharePoint site at the end of its life
The situationAn international education program publishing for families in five languages, with a SharePoint site at the end of its life.
Ladoo’s roleDesign system, the Squiz DXP build, multilingual templates, Find a School, Funnelback search and the SharePoint migration.
PlatformSquiz DXP and Funnelback
WhenLive on Squiz DXP, extended as the program needs it
What came of it
  • Five languages, translated by the page or by the module
  • 86 government schools on one map, each with a profile on one template
  • Around 325 pages moved from SharePoint, and fourteen event forms since

Talk about a multilingual siteRead the full story

The brief

A site that has to work from the other side of the world

The International Student Program brings students into Victorian government schools from across Asia and beyond. Its website carries the whole year: why Victoria, which school, how to apply, what it costs, what to pack. Most of the people reading it are overseas, and many are reading it in Chinese, Vietnamese, Korean or Japanese.

The old site ran on SharePoint and had reached the end of its life. Find a School was a separate application in a frame. Around 325 real pages were buried under more than a thousand generated ones. The Department needed a site that could hold five language versions without five times the work, play video for families in China, and be read there without a VPN. The brief was a platform, not a redesign.

The Chinese home page of study.vic.gov.au
Families overseas

Students, parents and their agents

Reading from Shanghai, Ho Chi Minh City, Seoul or Tokyo, often on a phone, often with an education agent in the room. They want to know what a Victorian school is like, which one has a place, and what it will cost.

  • Every page in their language
  • A school finder they can filter by region, level and subjects
  • An application process laid out step by step
A school profile on study.vic.gov.au
The program and its schools

The Department and 86 schools

A small team publishing in five languages, and 86 schools whose profiles have to stay accurate: places available, subjects on offer, fees, who to call.

  • A module kit authors arrange themselves
  • One profile template for every school
  • Forms for events and registrations, built in the CMS
Five languages

Translate the page, or just the module

The Department supplies the translations. The site holds them. Every page exists in up to five versions, and a page can be translated whole or module by module, so a map, a video or a fee table that is the same in every language lives once and shows up everywhere.

Pick a language. It cycles on its own until you do.

study.vic.gov.au in Englishstudy.vic.gov.au in 中文study.vic.gov.au in 日本語study.vic.gov.au in 한국어study.vic.gov.au in Tiếng Việt
Find a School

Every school on one map

Find a School on study.vic.gov.au, map view

On the old site the school finder lived in a frame from another system. Now it is part of the site. All 86 accredited schools sit on a Google map, with a list view beside it and filters for level, which semester has places, the region of Melbourne or Victoria, and the subject areas a student cares about.

Each pin was placed from the school's address, and each one opens a profile built on the same template, so a family can compare Balwyn with Bendigo on the same terms.

Anatomy

What a school profile has to carry

Eighty profiles were built from the program's printed school guide and photo archive, at the Department's request, after launch. Each one answers the same questions in the same order.

A school profile on study.vic.gov.au12345
  1. 1

    Where, which years, and when there is a place

    Address and region, year levels, and the semesters with availability, right under the name. Half of the questions are answered before the scroll.

  2. 2

    What it looks like

    A gallery from the school's own archive. For a family that cannot visit, the photos are the visit.

  3. 3

    Programs and support

    Special programs on one side, student support on the other, including who looks after international students and which languages they speak.

  4. 4

    The quick facts

    Principal and coordinator, student numbers, the cost of a uniform and of a week in homestay. Six figures a parent will compare across schools.

  5. 5

    Subjects, sport and the local area

    Every VCE and VET subject offered, the extra-curricular list, and what the suburb is like, for the people who want to stay a while.

Thinking about something similar? Nathan reads every message and replies within a business day.Talk to Ladoo

A school profile on a phone
86profiles, one template
On a phone, overseas

Designed for the device it is read on

A profile has a lot to carry, and most of the people reading it are on a phone a long way away. The page scrolls in a clear order, the gallery swipes, the subject lists stack, and the facts a parent will screenshot sit in one block.

The same template serves the Department's authors, who fill in fields rather than lay out pages, so eighty profiles came out consistent.

The order of things

Built around the student's year, not the org chart

The structure follows the order in which a family actually does things. Each stage is a section of the site, and the home page is a shortcut to each.

Why Victoria

Live and Study in Victoria: lifestyle, cost of living, health and safety, accommodation and homestay, and the pathways to university.

Which school

Schools and Programs: how the education system works, the qualifications, and Find a School with its 86 profiles.

Who can help

Find an Agent: accredited education agents near the family, searchable by country.

How to apply

Applications and Departure: four application types, submission dates, a ten-step process and pre-departure information.

What it costs

Payments and Support: this year's school fees, make a payment, brochures and forms, and the questions families ask.

What it is like

Student Experience: school life, an overview of primary and of secondary, and success stories told by the students themselves.

The kit

Twenty modules, from promotional to step by step

The same site has to sell Victoria to a sixteen-year-old and walk a parent through a ten-step application. The design is a kit of modules that authors arrange in Squiz DXP, each with a defined content structure, each one tested on a module page before it reached a real one.

FeatureHeaderContentLinks set
CardsTwo with iconsThree boxedThree with imagesFour with imagesStatistics
ContentStandardTwo columnAccordionFAQ groupTab groupPull quote
HighlightCall to actionContentDownloadArticle
MediaImage blockDouble imageSliderVideo

The two ends of the kit. A promotional page built from feature headers, image cards and student stories, and an instructive one built from a numbered process with tabs and an FAQ group.

The study.vic.gov.au home page
Promotional: the home page
The application process page
Instructive: the application process
Design and UX

From kick-off to launch in one school year

Discovery, January 2024

Kick-off with the program team, a review of the SharePoint site and its analytics, stakeholder workshops, and wireframes and design concepts brought forward so the direction could be seen early.

Design and definition

A new information architecture in the order a family does things, a design system on the Victorian Government brand, responsive screens for the key pages, and a specification for each module.

Delivery

Responsive front end, Squiz DXP implementation, Funnelback, the map, the five-language structure and the migration of around 325 pages with their metadata. More than a hundred QA items worked through module by module.

Launch, 2024

Acceptance testing with the Department, an authoring guide and training, the domain moved to Squiz Cloud, and a go-live checklist signed off line by line.

Accessibility

WCAG 2.1 AA, in five scripts

Accessible for a global audience means contrast, structure and labels that hold up in Chinese, Japanese and Korean as well as English.

Reach

Readable from China

Hosting chosen so the site opens in China without a VPN, with video on Tencent as well as YouTube.

Authors

Fields, not layouts

Profiles, forms and translations are structured content. Authors fill in the right fields and the design takes care of the rest.

What Ladoo built

Eight layers, one team

Every public website is a stack. These are the layers Ladoo designed and built for Study Victoria, from the pages families see to the map data and the forms behind them.

From the page a parent reads to the pin on the map.Designed and built by one Ladoo team on Squiz DXP

  1. InterfaceA module kit of twenty parts, from promotional to step by step
  2. ContentAround 325 pages moved off SharePoint with their metadata
  3. MultilingualFive languages, translated whole or module by module
  4. SearchFunnelback search across every language version
  5. MapsFind a School: 86 schools on a Google map with filters and a list
  6. FormsFourteen event and registration forms in the CMS
  7. IntegrationsYouTube and Tencent video, and the Ambassador platform
  8. AccessibilityWCAG 2.1 AA for a global audience
Since launch

The site has kept growing

Content

Eighty school profiles

Built from the printed guide and the photo archive, each one geocoded, resized and entered on the template, then checked against the source.

Forms

Fourteen event forms

Pre-departure sessions, round tables, awards, forums and tours, each a form inside the CMS on the site's own templates.

Data

Profiles out as a spreadsheet

A CSV export of every profile's data, in the Department's column order, so the program can report without retyping.

Straight answers

The questions we get asked about this project

Who does the translating?

The Department. Its translators supply the copy in each language, and the site is built to hold it. What Ladoo built is the structure that keeps five versions of a page in step, and the choice of translating a whole page or a single module.

Why Squiz DXP?

A Victorian Government site with a small publishing team, strict accessibility requirements, structured content in five languages, and a search that has to work across all of them. Squiz DXP with Funnelback does all of that, and Ladoo has built on Squiz since 2010.

Did Ladoo write the content?

No. The Department owns the words, the photos and the translations. Ladoo migrated them, structured them and built the templates that present them.

What happens after launch?

The program team publishes in all five languages itself. Ladoo has kept shipping since: the eighty profiles, the forms, the export. Councils, departments and universities with a multilingual audience are the closest fit for this shape of work.

Client
Department of Education, Victoria
Site
study.vic.gov.au
Sector
International education
Platform
Squiz DXP and Funnelback
What we did
  • Discovery
  • Information architecture
  • UX and design
  • Squiz DXP development
  • Funnelback
  • Content migration
  • Multilingual

Ladoo ran discovery, designed the information architecture and the interface, and built the site on Squiz DXP with Funnelback, the map and the five-language structure. The Department of Education writes, translates and publishes the content with its own team.

What shipped

  • A multilingual Squiz DXP site in English, Chinese, Vietnamese, Korean and Japanese, translated by the page or by the module
  • Find a School: 86 government schools on a Google map with a list view and filters, each with a profile on one template
  • A twenty-module kit that carries pages from promotional to step by step
  • Funnelback search across every language version
  • Around 325 pages migrated from SharePoint with their metadata, and eighty school profiles built after launch
  • Fourteen event forms and a profile data export, shipped as the program needed them

Talk to Nathan about your site.

Nathan runs Ladoo and reads every message himself. Tell him what the site has to do and what is in the way, and within a business day he will tell you what he would do first and whether we are the right fit.